On average, credit unions have between 60 to 100 different data systems, making them incredibly data rich.
The challenge for a credit union isn’t in gathering data. It is identifying which data to harness to solve what problems. To provide clarity in data selection, credit unions should focus on their members.
- Understanding the member problem
- Discovering the member ecosystem
- Friction in the member journey
- A four-step approach credit unions can take to reduce such friction
A must-read resource by one of the most recognized data strategy experts in the credit union industry, let this paper shed light on the pervasive problem of member friction and how to reduce it.
Please fill out the form below to download the whitepaper.