Welcome to Aux and InNetwork!

Learn the stories of new companies, timelines and important info

So, who is Aux and InNetwork?

In June of 2020, CU Service Network went through momentous changes. Originally a regional shared branching servicer, we’ve transformed tremendously over the past five years, becoming the nation’s premier CUSO for credit union outsourcing. As time passed, it became obvious that we needed to create a new brand that aligned with our current mission and services as well as create a whole new CUSO devoted solely to shared branching support. Thus, CU Service Network was split into two CUSOs: Aux and InNetwork.

About Aux

With the shared branching component splitting from CU Service Network, the time was ripe to take a hard look at our brand. What is the key value our outsourced services bring to credit unions? Help them, provide extra assistance, step in when times are tough. We’ve been known as the “people who help the people who help the people,” as the old CU mantra goes. Auxiliary means additional support. Shortened to Aux, it sounds like “ox,” a tried and true icon of strength and stability in financial services. And there you have it.

Why an origami ox? Because origami creates something incredible out of something simple – a piece of paper. Aux helps credit unions do more with less.  You’ll see the origami theme peppered throughout our new site.

So welcome to Aux, doing the hard work for you. Aux is a brand that serves the credit union movement: the people who work tirelessly to improve members’ lives, the ones who wear many hats. Those who passionately believe in the future of credit unions – that the best years are yet to come instead of behind them.

Aux serves those who are fearlessly adapting to a tumultuous environment, who look to outsourcing as a means of efficiency and health. Who value partnership, trust, and teamwork.

Aux Team consists of our staff, our clients, and everyone who rallies with us to strengthen the credit union movement.

About InNetwork

Our original shared branching servicing component (from ’92!) moved to a new CUSO called InNetwork, in order to provide collaborative and partnering opportunities with other networks and remain laser-focused on the needs of our shared branching credit unions. We will still be offering the same services you know and love, provided by the same staff…you know and love.

The big difference is we now will be offering more robust collaborative, outsourcing, and partnering solutions to network providers.

InNetwork’s logo retains a similar color palette as legacy CU Service Network brand, which is blue and teal. The key component  is the “N” shape for Network, created by connecting lines like a road map. The icon captures the essence of shared branching, which is connection: the inherent connectivity of shared branching, location map for members, and collaborative nature of our new company.

Learn more about our new CUSO over at InNetwork.

Watch Our On-Demand Brand Launch Webinar Recording

Missed our brand launch webinar from June 23rd? Watch the webinar recording at your leisure.

What’s Changing?

Aux: Outsourced Services (Formerly CU Service Network)

Our Name: Aux

Our Website: www.auxteam.com. This site is live now, but cusn.com will stay active for the next month. We will incorporate banners and popups to get you where you need to go!

Our email: In July, we will be switching our emails over to @auxteam.com. Don’t worry, our old email addresses will stay active for quite some time.

Our people, services, phone number and location remain the same.

InNetwork: Shared Branching Support for Credit Unions and Network Operators (Formerly CU Service Network)

Our Name: InNetwork

Our Website: www.innetwork.co. This site is live now, but cusn.com will stay active for the next month, so you can view the client login area. However, the items in the client area have been moved to our new portal, including stats, contacts and marketing items. Visit https://www.cusnportal.com/ to get set up.

Our email: In July, we will be switching our emails over to @innetwork.co. Don’t worry, our old email addresses will stay active for quite some time.

Our people, services, phone number and location remain the same.

Branding Rollout Timeline

Below are important dates our clients should be aware of:

Phase 1 – Announce and Socialize

Phase 2 – Convert

Questions? Reach out via the form below!

Contact Us

Thank you for your interest in our CUSO. Please fill out our form and someone from the Aux Team will be in touch with you shortly.