AUX Blog

Meet Your Aux Team Members!

August 21, 2020

Meet the Aux Team

Curious to know the faces behind the Aux Team? In this era of all things virtual, it’s more important than ever to put a face to a name. You won’t be surprised to hear that decades of psychological studies show that knowing what someone looks like increases memory, cooperation, and empathy among parties. Right now, there aren’t any opportunities to meet us face-to-face at events, trade shows, and classrooms, but the least we can do is provide you with an opportunity to virtually get to know each one of us!

Yes, we are real people here at Aux! We are working from home offices, bedrooms, kitchens, and closets. We come from all walks of life, from all across the nation, but we all share one characteristic: a passion for the credit union movement. We wouldn’t be here at Aux if that wasn’t the case, because the credit union path is a rocky and steep one. Some of us are pushing 40 years in the credit union industry (not naming names!) while some of us just have a year under our belts. In truth, it doesn’t take long to see the value credit unions have to communities. Many of us saw the power of the credit union industry in just a few short months working as tellers, and never looked back.

We are real people, dedicated to a cause, working together to make your credit union stronger.

We are Aux Team proud.

The Executive Team

Doug Burke: President/CEO

Doug feels privileged to lead such a great organization as the CEO, supported by a dedicated board, and skilled senior management. He has led Aux since it was founded in 1992, as a provider of shared branching services in the Denver area. His vision for collaboration and providing efficient and economical back office services for credit unions has led him down a path of aggressive R&D in recent years. He is passionate about helping credit unions thrive into the future.

A Denver native, Doug has a degree in Accounting from Regis University, as well as a CPA. He is an active and esteemed member of the credit union community.

Diana Garcia

Diana Garcia: Operations Support/Administrative Assistant

We call Diana the “glue that holds everything together” around here. Working in both operations support as well as assisting CEO Doug with all matters of organization, she is invaluable. She also supports our accounting department.

Diana has worked in the credit union industry for over 30 years and her experience includes; Receptionist, Teller, Financial Service Rep, Loan Officer, Collections, Mortgage Officer, Supervisor and Branch Manager. She attended the Credit Union Management School in Clermont, CA from 1990-1991.

Gaye DeCesare, NCCO, CUCE, BSACS: VP of Compliance

With 35 years of experience in the credit union industry, Gaye has knowledge of and practical experience in almost every area of credit union operations. Specializing primarily in compliance for more than 25 years, she served on the NAFCU Compliance Standards and Practices Commission that developed the NCCO certification program and is a founding member of both the Capital Area Compliance Roundtable and regional BSA Compliance Roundtable. Needless to say, Gaye is an incredible resource for credit unions.

Gaye was among the first in the nation to earn the designations of NAFCU Certified Compliance Officer (NCCO) and CUNA Credit Union Compliance Expert (CUCE) when the programs were introduced in 1997 and 2000, respectively. Gaye is a current member of Global Women’s Leadership Network (GWLN), which connects and empowers credit union women from around the world.

Gaye has been a featured speaker at national trade association conferences, as well as numerous state league events. She has a degree from Gettysburg College.

Rosemary Paddock: VP of Operations/HR

Rosemary is head of Operations and the go-to contact for Shared Branching support. She has been part of the shared branching movement for over 25 years, and originally was involved in managing Colorado Shared Branching Service Centers. She knows all the details of Shared Branching, and often assists with complex credit union issues.

Rosemary also manages the company HR, and has obtained her Senior Professional in Human Resources certification.

Rosemary has a BS in Business from University of Colorado Boulder and a MA in Organizational Management from University of Phoenix.

Diane Parham: CFO

As the CFO for Aux, Diane leads the popular outsourced accounting service, which assists credit unions with everything from CFO-level services to daily processing. She helps credit unions with strategic accounting, regulatory help, budgeting, and financials.

Diane has nearly 20 years of credit union experience and most recently was the SVP at Members Choice Credit Union in Houston, Texas. Diane has held positions of both CFO and CLO and was responsible for leading a team of 35 across lending, business intelligence, accounting, operations, risk management, and information technology. During her leadership at Members Choice, Diane developed commercial lending from a Small Business Administration members-only business loan portfolio to a well-rounded commercial loan product offering.

Previously, Diane was the Finance Manager at American Airlines Federal Credit Union in Fort Worth, Texas, where she managed five team members, monitored expenses and forecasts, and managed investment and loan participation portfolios. Diane also maintained a $2 billion investment portfolio for the credit union within NCUA guidelines.

Nathan Rogers: VP of Sales and Marketing

Nathan began his credit union career 20 years ago and has never looked back. Sold on the credit union philosophy, he continued his career in credit union marketing, leading major initiatives in branding, digital experience, IT, branch expansion, indirect lending, and business development.

Nathan later made the move to a CUSO and began using his experience to help other credit unions. In 2008, he joined Financial Service Centers Cooperative (FSCC) as a shared branching sales representative for the Midwest and Puerto Rico, playing a pivotal role in influx of shared branching participation in the US territory. That same year, Nathan was made the VP of Marketing at FSCC and he has since served in senior leadership roles in both marketing and business development with CO-OP Financial Services and PSCU.

Nathan has been a presenter at many regional, national and international credit union events including CO-OP THINK.  He has also participated in several WOCCU events supporting credit union systems in many Spanish speaking nations.

Tim Tibbals

Tim Tibbals: VP of Data Analytics

Tim, a distinguished data analytics veteran within the FI community, manages our data analytics service Cuery. He specializes in Applications and Enterprise Architecture with an emphasis in financial services and IT strategy. Tim has worked directly with users of small to Fortune 500 corporations and not-for-profits to manage, design, build and support enterprise applications through the development life cycle.

Examples of Tim’s varied and thorough experience include: Organizational data analytics strategies, Microsoft Azure deployments, credit union industry standards architecture (CUFX), CCU’s DNA core upgrade, BCU’s business intelligence infrastructure, development of Just-in-Time Manufacturing applications for Arthur Andersen clients, electronic power generation & marine power point-of-sales programs for Caterpillar engineers, web sites for financial companies and manufacturing companies, and EDI-driven freight payment solutions for Baxter & Allegiance Healthcare.

Tim has an MBA with high honors at Lake Forest Graduate School of Management and a degree in Mathematics and Computer Science from Bradley University.

 The Compliance Team

Kristen Tatlock

Kristen Tatlock, NCCO, CUCE, BSACS, NCBSO: Senior Compliance Manager

Kristen assists credit unions with issues ranging from advertising rules to bylaws, from Social Media compliance matters to Regulation Z, and just about every regulation and compliance concern in between. She has earned Compliance and Bank Secrecy Act certifications from the two national credit union trade associations.

She regularly presents compliance training programs for credit unions, CUNA, NAFCU, and many state Leagues around the country.  She has also edited and revised numerous compliance training courses and modules for CUNA CPD and has authored several articles for various CUNA publications. She is a gifted speaker and often receives incredibly high marks for her presentations.

Kristen earned BA and MA degrees in Rhetoric and Communication Studies from the University of Virginia (UVA) in beautiful Charlottesville, VA.

Jamin Carlisle

Jamin Carlisle, CUCE: Compliance Specialist

As do all our Aux Compliance Team members, Jamin has extensive experience in credit union-specific compliance. His primary areas of expertise include BSA/AML, vendor management, disaster recovery, and staff training. In addition to in-house credit union compliance experience, Jamin has served on planning committees for consumer awareness and elder abuse conferences and given presentations to local community colleges, high schools, and community groups. Jamin has developed and provided compliance and BSA training for groups as large as 350 people.

Prior to beginning his career in compliance, Jamin completed his BA and MA at The University of Tennessee Knoxville and worked as a graduate lecturer.

Kyla Dartez

Kyla Dartez, NCCO, CUCE, BSACS: Compliance Specialist

Prior to becoming a full-time Compliance Officer in 2002, Kyla spent almost 15 years in Credit Union operations gaining valuable experience and insight into how regulatory compliance works in the “real world.” She now applies that knowledge as a Compliance Specialist, assisting with product development, staff training, advertising review, development of policies and procedures, and the completion of various regulatory compliance reviews.

Kyla regularly attends meetings of the Capital Area Compliance Roundtable and Bank Secrecy Act Roundtable. Kyla is a CUNA certified Credit Union Compliance Expert (CUCE), a NAFCU Certified Compliance Officer (NCCO), and a certified Bank Secrecy Act Compliance Specialist (BSACS).

Maggie Davis

Maggie Davis: Compliance Specialist

Prior to joining the Aux Team, Maggie worked for Navy Federal Credit Union (NFCU) as a Universal Member Service Representative. She has experience as a Mortgage Loan Originator, Business Specialist, and IRA/Trust Specialist. Prior to NFCU, she worked for a local credit union in Santa Cruz, California.

Credit unions are special to Maggie because of the way members are viewed: they are not just another account number. She feels extremely fortunate that she is able to be an asset to credit unions so they can continue to put member service at the forefront.

While Maggie’s degrees are in Psychology, Compliance has always been a field that she has sought out; she finds the compliance arena interesting and critical to the credit industry. It is easy to see that she has a great passion for what she does.

The Accounting Team

matt barela

Matthew Barela: Accounting Supervisor

Matt has worked for 21 years in accounting for private, government, and financial institutions. He has extensive credit union experience: 14 years in credit union accounting and 12 years as a supervisor, which began with Norlarco Credit Union as AVP/Controller. His experience includes Controller with Public Service Credit Union (now Canvas CU), Accounting Manager with Ent Federal Credit Union, and Controller for WyHy FCU.

Matt has a Bachelor’s in Accounting from Colorado State University and a Master’s in Business from University of Phoenix.

Michele Criscione

Michele Criscione: Processing Specialist

Michele manages daily processing and monthly reconciliations for our Outsourced Accounting clients. She is very passionate about member experience being the bottom line. “Without them, we wouldn’t be here.”

Michele has been working in the credit union industry for almost 20 years. She started her journey as a teller for the Credit Union Service Center in Virginia, where she was born and raised. Shes then transitioned over to a small credit union in Virginia Beach where she became a Senior Member Service Representative in 2003. Michele moved out to Colorado in 2012 and began working in back office operations (Payment Systems and Consumer Loans) for Bellco Credit Union.

Jennifer Davis

Jennifer Davis: Financial Analyst

Jennifer prepares financial, regulatory and statistical reporting for our Outsourced Accounting clients as well as corporate accounting. She is masterful in data and is an incredible resource for our accounting clients.

Jennifer has a Bachelor of Science, Business Administration, Finance from Colorado State University in Fort Collins.

Katie Haberkorn

Katie Haberkorn: Accountant I

Katie manages various functions for our Outsourced Accounting clients, like daily processing, ACH and indirect lending. Her previous experience in banking includes check processing and vault operations.

Oscar Dixon

Oscar Dixon: Accountant II

Oscar manages daily processing and monthly reconciliations for our Outsourced Accounting credit union clients.

Oscar is currently studying for his accounting degree at Red Rocks Community College in Lakewood, CO.

Sean Lyons

Sean Lyons: Accountant I

Sean works as an Accountant I and joined our team in December, 2019. Prior to working in the Aux Accounting Team, he previously worked in the fields of accounting, law and journalism.

Sean graduated from the University of Minnesota-Twin Cities in 2017, where he double majored in economics and political science.

Carol Molander

Carol Molander: Accountant II

Carol manages daily processing functions for our clients. She worked at Suncorp for five years balancing cash letters, doing research, and retrieving check images. Carol then worked at CSECU for three years in the finance office doing reconciliations, processing the NSF files and doing wire transfers, eventually moving into accounts payable with major companies like Staples, Clear Channel Communications and Petco.

Daniel Nienhaus

Daniel Nienhaus: Accountant II

Daniel enjoys the variety of accounting procedures and processes that working in our Outsourced Accounting department provides. The team is constantly learning and solving new problems, and it really keeps them on their toes.

Daniel has his Bachelor’s in Accounting from Metro State University in Denver, CO and is proud to be an Eagle Scout.

McKayla Person

MaKayla Person: Accountant I

MaKayla has a huge passion for accounting and thrives on the variety of outsourced accounting clients and mastering different accounting systems to exceed their wants and needs. One of her favorite aspects of accounting is that you learn something new everyday and are able to understand unique accounting styles.

McKayla attends Colorado Technical University and is pursuing a Bachelor’s of Accounting (and has a 4.0 GPA!)

The Business Development Team

Alicia Disantis

Alicia Disantis: Brand Manager

Alicia manages all things “marketing” at Aux, working alongside the Business Development team. This includes branding, writing, graphic design, trade shows, photography and videography. In fact, she manages the web page you are reading right now! Her variety of work keeps her busy and focused, and she loves working in such a caring and compassionate industry as credit unions.

Alicia has a background in fine art, with a B.A. in New Media from University of Toledo, Ohio and a M.A. in Arts Management from Columbia College Chicago.

Julius Mitchell

Julius Mitchell: Client Success Manager

Julius has been working in the credit union industry for nearly a decade, promoting and providing services to both members and staff.  His journey in this field, as many do, began as a teller. He would eventually transition to marketing and business development as way to bring in new memberships and opportunities to the credit union, and then to recovery services to collections departments. At Aux, Julius continues to support back office departments with their compliance and accounting needs.

Julius’s experiences have allowed him to understand and appreciate the mantra of people helping people and how important credit unions are to those looking for banking solutions and alternatives. He strives to help credit unions grow and, in turn, better serve their members.

Jenny Thomas

Jenny Thomas: Sales Support Specialist

Jenny assists with onboarding new credit unions, as well as managing contracts and fee proposals to potential and existing clients. She is an integral part of the Business Development Team and making sure our credit unions are happy.

Jenny is skilled in editing, proofing and business organization, as well as contracts. She is a Denver native and has a Bachelor’s in Business Management.

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