Solutions for credit unions since 1992

How can we help you do more with less?

Aux serves those who value collaboration, the get-things-doners, and the ones who find a way to make it work in challenging times. Those who passionately believe in the future of credit unions. Those who often struggle with resources.

Services

A robust and painstakingly selected suite of outsourced services.

Unlike anything else in the industry, Aux offers a vast array of collaborative, cost-conscious products designed to take the weight off your shoulders and help prevent mergers, which are on the rise. Let us do the hard work for you.

Our Clients

Aux Blog

3 Strategic Tips for Credit Unions This Budget Season
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Cutting Through the Clutter: 6 Tips for Effective Credit Union Marketing
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Solid Gold: Word-of-Mouth Marketing for Small Credit Unions
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6 Essential Tips for Your Credit Union Brand
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The Dreaded Annual Meeting, Is there a better way?
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The Fractional CFO—Why It Makes Sense
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The State of the Credit Union Advantage—What Does it Mean Today?
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Strategic Planning to Survive and Thrive, Part 2
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Strategic Planning to Survive and Thrive, Part 1
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SAR Narrative Tips from Law Enforcement
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Growth in a turbulent economy
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Board Governance and the Cooperative Model—Time for Change?
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A plan to re-energize and reposition credit unions for future success: Part 2 – A plan to make it happen
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“No surprises” is a great motto for a Compliance Department.
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Aux Turns the Tables on Mike Lawson!
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CUSO model streamlines back-office services
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CUSOs: People helping the people who help the people
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Data Analytics in Post-Pandemic World
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Credit union net worth – enough already!
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The Agony and Ecstasy of Memes
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Ask Maddaux & Penny: February ’22
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Meet Our New Biz Dev Associate, Bridgette Mayon
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Customer Story: Gulf Coast FCU’s Urgent Need for CU-Centric Accountants
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The Great Resignation’s Impact on the CU Industry—Is There a Silver Lining?
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Year End Message from the President
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How Can Small Credit Unions Survive and Thrive?
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A plan to re-energize and reposition credit unions for future success: Part 1 – The Idea
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Meet Your CFO Consultants
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Good (Compliance) Help is Hard to Find – Is Outsourcing the Answer?
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Credit Union Growth Survey Results – The Woes of Loans
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And Now for Something Totally Different…Meet the Pets of Aux
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Take Our Q3 Survey: What Does Growth Look Like for Your CU?
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Ask Maddaux & Penny: September ’21
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Credit Union Branches—Dead or Alive?
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Your Most Common Compliance Marketing Questions, Answered
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Know How the IRS Communicates to Protect Members from Scammers
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Ask Maddaux & Penny: August ’21
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Are FIs Embracing the 2021 Pantone Color of the Year?
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Ask Maddaux & Penny: July ’21
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To Merge or not to Merge: What’s a Credit Union to Do?
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We’re Back! Come See Us at These August Tradeshows
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Announcing Our New Strategic CFO Services!
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What A Post-COVID World Looks Like for Credit Unions
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2021 Mid-Year President’s Message with Doug Burke
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Ask Maddaux & Penny: June ’21
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How This CU Overcame Key Person Risk and Staffing Costs by Outsourcing Accounting
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Compliance Changes Coming Your Way: What to Expect and Actions to Take Now
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Ask Maddaux & Penny: May ’21
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A Post-COVID World for Credit Unions? Share Your Thoughts on 2021 and Beyond
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How Our Credit Union Accounting Assistance Actually Works
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Interview: Is Data Analytics Finally Accessible for All Credit Unions?
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Ask Maddaux & Penny: A New Q&A for Credit Unions
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Why CUSOs are Important—Now, More Than Ever Before
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New Whitepaper: Fighting the Compliance FUD Factor
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One Year Into the Pandemic. Where Are We Now?
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Interview: Why Aux and TCUL Teamed Up to Help CUs with Compliance
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Looking for Free, Top-Notch Educational Content for CUs?
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How do CUs Feel About a Democratic-Controlled Administration?
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NCUA to Focus on Consumer Protection: What You Need to Know Before Your Next Exam
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Take Our Survey: How Will the New Dem-Controlled Administration Impact Your CU
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Get to Know Alan Bergstrom, VP of Marketing and Biz Dev at Aux
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Creating a Pipeline of Member Solutions
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Connecting Head (Data) to Heart (Mission)
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2020 Client Satisfaction Survey Results are In
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Sherpa & CULedger Join Forces to Enable the First KYC-Backed Member Digital Credentials 💪
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New Whitepaper: Avoiding Cracks in Your Accounting Foundation
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Govern Credit Union Data Like it were a Loan
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Which is More Mature – A Teenager or Your Data?
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2020 Year End President’s Message
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Happy Holidays from the Aux Team!
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Data the Taxi Industry Wishes They Had
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The Importance of Gas and Groceries in Member Data
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Join Us for a Webinar: An Industry Pulse on Member ID Technology – How CUs Really Feel 🤔
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Solving Member Problems & Friction
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TOPCU’s Refreshing All-Members-Welcome Approach to COVID-19
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Meet Our Two New Aux Team Members
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A Breakdown of the Member Purchase Journey
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MemberPass™ and Filene Survey Reveals Changing Attitudes on How Americans Protect Identity with Financial Services
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How this $51M, Big City CU Uses Compliance Help to Overcome Big Challenges
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So, You Thought Digital Advertising Couldn’t Get Any More Complicated? Think again…
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>$250M CUs Answer “What’s Your Biggest Challenge?”
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Wanna See Our New Data Analytics Product in Action? Join Us Oct. 7
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What I Learned at Brandweek 2020
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Sales in a Time of COVID
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MemberPass™ is Now Available in Apple App & Google Play Store
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February 2020 Revisit: CU Staffing Concerns and What’s Changed
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New Whitepaper on Social Media Marketing Compliance
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Meet Your Aux Team Members!
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Check Out Our New Whitepaper: Turning Complaint into Compliant
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Join Us: The Time is Now – Building Digital Trust with MemberPass
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Welcome to Aux: The New CU Service Network
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Introducing InNetwork, A New CUSO for Shared Branching Clients and Network Operators
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Meet Our VP of Data Analytics
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How Reliant FCU Embraces the Credit Union Spirit in a Time of Crisis
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2020 Credit Union Forecast: Skilled Worker Shortage
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Gulf Coast FCU Rises Above to Help Their Employees During a Pandemic
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COVID-19 Compliance Q&A: May 22, 2020 Update
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Feeling Helpless as a Marketer Right Now? What You Can Do to Assist Your Credit Union
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We are Crushing on Data Analytics (and You Should Be Too)
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First Person Report: How Are CUs Coping with the Challenges of Skilled Staffed Shortages & Cost of Living?
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CULedger Reveals New Name for MyCUID, Rebranded as MemberPass™
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Special Report: Applicability of the California Consumer Privacy Act (CCPA)
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New Whitepaper: How to Avoid Accounting Mistakes in 2020
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Why Should You Care About CULedger?
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A Comprehensive Guide to Strategic Planning for CUs, with Partner Kathy Darwin
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A Personal Interview with Our Chairman Tessa Bonfante, CEO of Denver Community CU
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Announcing Our New IT Service + and How to Do More with Less (Pt 2)
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New Compliance Officer? Check Out Our Latest Whitepaper
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Free Shared Branch Training for Your Staff
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Announcing Our New IT Service! + An Interview with the CTO
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Is Automation Slowing Down Your Accounting Department?
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A Personal Interview with Scott Ferndelli, CEO of Arapahoe CU
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Infographic: How Credit Unions Feel About Data Analytics
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6 Long-Standing Compliance Issues You’ll Want to Revisit (New Whitepaper!)
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What I Learned at the AXFI Conference
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Behind the Scenes with a CO-OP THINK! 19 Crasher
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Deal with Member Complaints? This New E-Series Is For You
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A Personal Interview with Carrie Langgard, CFO/EVP of Sooper CU
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New Whitepaper on Accounting Issues for Small CUs
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A Personal Interview with Mike Merryman, CEO of Interior FCU
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Are Credit Unions & Banks Embracing the 2019 Pantone Color of the Year?
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Before You Hire Another Compliance Officer, Consider This First
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A Personal Interview with Todd Marksberry, CEO of Canvas CU
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A Personal Interview with Board Chair Mike Williams, CEO of Colorado CU
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Let’s Get Some Moxy In Our Brand
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Why This Start Up CU Chose To Oursource Their Accounting
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Reg Burden is Cut, But Will You See Benefits?
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What Millennials Care About at the Place They Bank
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I Have No Idea What A Credit Union Is
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Get Started On Your Strategic Planning
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Our CEO’s Philosophy, Challenges & Other Musings
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How Denver Fire Department FCU Became the Healthiest FI in the Nation
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A Peek Inside Our Compliance Newsletter: ADA Website Rescission
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A Dozen Lessons Learned in Credit Union Collaborations
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Writing Checks on Cows: A Simpler Time
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I Keep My Money Under My Mattress
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Survey: How Tellers Feel about Credit Unions and Members
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About Us👋

We are the people who help the people who help the people

Who do credit unions turn to when they, the helper, need help themselves? Us. For over 30 years, we have helped credit unions help their members. We know credit union pain points because we have lived them ourselves, many of us as decades-long credit union veterans.

Diana Garcia and Trisha Wiggin-Fausnaugh

Let’s connect.

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