And we think vendor is a dirty word. We’re not just vendors, we’re credit union professionals, invested in the credit union movement.
One of our Aux promises is to understand your credit union intimately. We structure our services to meet the unique culture of your credit union, whether your credit union is more relaxed, or structured, collaborative or independent, high-tech or old school. You’ll know every one of us by name.
We never, EVER use bank speak. We’ve all been in the field for many years and understand the pain points of credit unions. We honor the credit union difference.
What We Offer
We offer a compliance service that is uniquely hands-on and robust. Many compliance companies will help you with certain pieces of your compliance, but not all. We can help you manage all aspects of your compliance. Not only can we review all of your items on a continual basis, we can also help you develop policies and procedures.
What sets us apart is our guidance. We don’t simply hand you a sample policy and send you on your way. We’ll stay with you every step to make sure staying compliant is as easy as possible. We cover the standard credit union needs: BSA, Fair Lending, SAFE, ACH, UIGEA, and so on, but also provide much deeper support for those who need it.
- Develop and Review Policies
- Robust Marketing Services (Web, Social Media, and Advertising)
- Testing and Assessment
- Staff and Volunteer Training
- Speaking Engagements
In a sea of compliance providers, why us?
A deep-rooted partner, not vendor mentality. A passion for the credit union movement.
It’s true: the staff at many credit union compliance vendors were once bankers or lawyers (who worked for banks). Not us at Aux. Every one of us has a history, often decades, in the credit union movement. We are leaders in our field and speak nationally at credit union events. Much of our staff were early adopters of compliance-specific certifications and training, like NCCO and CUCE, and continue to volunteer in the credit union community. We care deeply for the future of credit unions.
For all the compliance officers who have thought this before – “Are you gonna tell me what I need to do, or are you gonna help me do it?” – we hear you. In all cases, we try our very best to explain and interpret what you have asked of us and clarify exactly how it will affect you.
What Our Clients Say
We are proud to have clients who have been with us for almost a decade. Many we consider friends.
“Partnering with the Aux Compliance team is like having our very own inhouse compliance department.”
– Mike Merryman, President/CEO, Interior FCU, Washington, D.C.
“Over the past [ten] years, we’ve taken our compliance function to new levels of excellence by supplementing our internal efforts with the expertise you brought to us. Since everything in the compliance world isn’t black and white, we’ve found that discussing issues with their ‘brain trust’ of experts has been especially beneficial in guiding us through the gray areas of compliance.”
– Dan McGowan, President/CEO, Pioneer West Virginia FCU, Charleston, WV
“I wonder how we managed before you guys! You have done more for us in the last month than I think the other people did in 2 years! I really appreciate all the help and guidance you provide.”
– Kirsten Williams, President/CEO, EP FCU, Washington, DC
“Aux conducted a Bank Secrecy Act Independent Test for our credit union (Knoxville TVA ECU). The test was thorough and well documented. I found the quality of the report provided to our senior management and Supervisory Committee to be very professional. The report detailed each critical area, the regulatory objective, and a data driven determination of the results. Kristen Tatlock conducted the test. She is very knowledgeable in Bank Secrecy Act requirements, professional, and was very easy for employees in the department to work with.”
– Kimberly S. Bohannon, CUCE,BSACS, Chief Innovation Officer, TCUL, Chattanooga, TN